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        Foodpanda rider thanks SM Southmall for dedicated lounge

        Couriers deserve a break, too
        by John Paulo Aguilera Jun 23, 2021
        PHOTO: Rhanil Carlo Yabut Facebook

        It’s no secret that being a delivery rider requires some serious blue-collar work.

        As Dingdong PH CEO Dingdong Dantes previously explained“There are so many factors to consider: heat, dehydration, heavy traffic, wrong addresses—which can cause panic and delays, customer’s temperament, plus the danger of getting into accidents especially if you have not been properly trained.”

        This is why even the smallest form of consideration is very much appreciated by these economic frontliners. Case in point: Foodpanda courier Rhanil Carlo Yabut expressed his gratitude to SM Southmall in Las Piñas, after the establishment dedicated a resting spot for him and his fellow riders in between bookings.

        He uploaded a photo of the area filled with couriers and addressed the shopping complex: “Thank you so much sa sobrang pag-welcome sa’ming mga rider—sobrang love mo kami. Binigyan mo kami ng magandang parking at libre, ngayon naman riders lounge...

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        Sa kabila ng sungit ng mga security (not all) dito na halos sinasabihan kami na sa labas kami mag-antay (at) wag dito sa loob, pero kayo ang bait niyo sa mga riders SM Southmall management. Salamat po.

        As of writing, Yabuts Facebook post has amassed more than 82 thousand reactions and 34 thousand shares.

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        One commenter underscored the importance of couriers especially in these trying times, writing: “Delivery riders are also customers. Treat them right as well. Without them baka di naka-survive ang some company/restaurants during pandemic. Kudos sa appreciation ng management.”

        This isnt the first time a shopping mall has devoted a space for riders to take a break during deliveries. Just last month, Robinsons Malls launched its Delivery Riders Lounge, which gives couriers a place to rest, charge up, disinfect, and hydrate.

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        PHOTO: Rhanil Carlo Yabut Facebook

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