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        DOLE: Foodpanda blames technical glitch for riders’ 10-year suspension

        A senior advisory team was formed to look into the matter
        by Aris Ilagan Jul 23, 2021
        PHOTO: Foodpanda

        The Department of Labor and Employment (DOLE) has stepped in to clarify matters regarding the reported unfair treatment of Foodpanda delivery riders in Davao City.

        According to Rolly Francia, DOLE’s director for information, Foodpanda claimed the 10-year suspension issue was a result of a technical problem with the company’s communication system.

        Humingi sila (Foodpanda management) ng paumanhin dahil sa technical glitch na nagsabing 10-year suspension ang ipinataw sa mga delivery rider. Yun pala ang dapat ay ‘indefinite suspension’ lang dapat,” said Francia.

        Francia would not say if DOLE has already started investigating complaints of harrassment and intimidation towards Foodpanda from the delivery riders who staged a silent protest after their earnings were reportedly reduced. This incident was followed by the suspension of another group of riders after they joined the motorcade.

        “What DOLE will do now is to converge our senior officials who will serve as an advisory group that will draft the definition of terms of this newly emerging labor sector pursuant to Article 5 of the Labor Code,” Francia added. “First time kasi na may isyung ganito ang DOLE.”

        Continue reading below ↓

        The riders remain suspended for now. Let’s see what happens next, especially now that different government agencies have started checking if the delivery riders are being treated fairly and properly in accordance with the country’s existing laws.

        Continue reading below ↓
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        PHOTO: Foodpanda

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