The Metropolitan Manila Development Authority (MMDA), in partnership with the Landbank of the Philippines and Bayad Center, recently introduced a cashless payment system to automate fine and penalty collection for all kinds of traffic violations.
During the project launch, MMDA Chairman Benhur Abalos emphasized the advantages of automation.
“In the age of digitization, cashless payment offers convenience for the clients. With the use of mobile phones and laptops/computers, we can now pay anytime and anywhere without the need to travel. Payment is now made easier and long queues will be avoided as they don’t have to go to the MMDA or any over-the-counter payment centers to pay the fines,” Abalos said.
With the new system in place, the MMDA hopes to ensure the safety of its clients amid the pandemic.
“Contactless payment means less exposure to the public and less possibility of acquiring the COVID-19 virus,” he noted.
The agency receives a daily average of 2,000 traffic fine over-the-counter payments through SM Payment Centers, Bayad Centers, and the MMDA Redemption Center. Successful transactions will be posted the following day. A service processing fee of P12 for Bayad Center and P15 for Landbank shall also be paid on top of the penalties.
Clients who have overpaid may submit a refund request letter with proof of payment or official receipt to the Traffic Ticket Management Division (TTMD) for voucher preparation.
Abalos said the MMDA is also open to motorists who want to contest their violations, and he encourages them to go to the Authority’s Traffic Adjudication Division:
“If you think that you did not commit any violation, you could go to the MMDA office and appeal. Our adjudicators will then decide to either uphold or cancel the apprehension.”
Clients may also pay through Bayad Center partners such as GCash, GrabPay, and PayMaya. Credit, debit, and prepaid cards are accepted as well.
Abalos hopes that this initiative can be implemented in other areas within Metro Manila, with the cooperation of local government units and the private sector.
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